What Our Customers Are Saying
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Raymond Routhier
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Helpful
Susan Maheux -
I have frequented this business for over 3 decades. The calibre of customer service has always impressed me.
Mark Wimperis -
Thank you, Charlie! Great service
Anatoli Nikoula -
Always had good service and advises from these guys. I recommend them on all fronts.
Toupitobar Smith-bushta -
Best place to buy your Kubota. And to ask questions.
Suzanne T Hamelin -
Have dealt with B&T Macfarlane for over 10 years excellent staff great service
Dave J -
There the best price
On buy tires in Ottawa including rims complete with tiresChad Fibregel -
Great sales staff Dan is a great guy and pleasure to deal with
Andrew Huckins -
Great people and service. Very helpful when we were in a jam.
Jim K -
Very helpful and very friendly staff.
Chris B -
always there for you
P Lacasse -
Sales, parts, mechanics - they are all so knowledgeable and great to deal with.
Rebecca Wilson -
Chris and the guys are awesome. Have had equipment serviced with them and bought new equipment. Great service and clean show room.
Cameron Stewart -
great products, great value and great customer service, thanks for all your help.
nicolas martincich -
The parts staff here helped me find a filter for a very old tractor. Very knowledgeable and friendly, even had some of the mechanics from the back help me troubleshoot. I had my son with me, who loved playing on the kids tractor out front.
John Van Tuyl -
Big thanks to everyone at B & T MacFarlane for tuning both my chainsaw on a tight deadline permitted me to carry on my volunteer work during the tornado relief effort in Arlington Woods community! Chainsaw are working perfectly!
Martin Souliere -
I am new to the tractor world and was looking for a versatile tractor to do chores around the cottage and camp as well some pretty heavy duty snow removal, the staff at B&T MacFarlane were excellent, I dealt with Bruce Hayter. Now, I generally do not like dealing with sales people and buy used but Bruce was not pushy, he invested a significant amount of time to ensure I chose the right machine, I had him prepared several different quotes for BX and B series tractors as well as attachments until we found the ideal combination for me. He was very prompt to reply to my questions and even had the mechanics speak with me as I had some pretty specific requests for accessories. They even offered to arrange for test drives in their yard as I was undecided between the BX and B series. He has even been very good at answering my questions and helping me with additional items after the completion of the sale and delivery of the tractor which is rare for a dealership most don't give you the right time of day after the sale goes through! Bruce also came out to my place twice and provided training on the machine during a snow storm which I thought was above and beyond! Five Stars to the staff at B&T MacFarlane for great service and very competitive pricing on equipment and parts. This is my first tractor but I will be back to make additional purchases for sure!
Mark Smith -
Guys at small engine repair here always great and bang on my issues. Charlie is awesome help with all the parts I need. Dan is helpful with new equipment.
Nick Kachmar -
B & T are so supportive to their customers! Wonderful to experience. I purchased a snow blower a few years back and they are always available to answer questions or offer service promptly. I would highly recommend giving them your business as they support their customers even after the purchase. They will be my first stop before I consider elsewhere and I've found them to be highly price competitive. Win-WIn all around.
Robert P -
Bought my first mini-excavator Kubota K008 in 2018 and had it serviced couple times. Everyone is very friendly and helpful. Being a novice excavator operator
it was important for me to get more information about the machinery and I was helped with that in person and when called.
The place is very clean and perfectly organized. Good display of available machinery and a huge inventory. Fast service !
The most important thing i choose B&T MacFarlane over other places is HONESTY!
Great Management in one word!Join Folks -
Absolutely the best service I have ever had. Bruce and his Mechanic Pat were on site for delivery and took all the time that we needed in order to learn all the functions of the tractor. An absolute flawless hand-off. I cannot thank Bruce and is team enough for all their hard work and dedication to the product. We felt like family to them, not just a number!!
Jason Overfors -
I deal with B&T a fair bit with the company I work for and every time the service has been amazing and very friendly and helpful staff, Thanks guys!
Phillip MacLean -
Great company to deal with. Straight forward sales experience with good communication through to delivery.
Craig de Schneider -
Excellent service and very helpful with product information thanks
Ron Clark -
Good quality lawn and garden equipment for the pro and homeowners year round.
Bud Bauer -
Peter Kassotis .. thank you for your excellent service
Roy Aguado -
Have purchased lots of equipment here. They are always great to deal with.
Nathan Sally -
Great place for all your small machine needs! They also assist with bigger machines! Friendly staff as well!
Tyler Keddy
Good service